Product description

Handmade pottery mugs, painted in a variety of styles.

See a list of details to help identify the product

Reason the product is recalled

Cracks have developed in the mugs due to an error in the firing process.

The hazards to consumers

There is a risk of cuts and burns by scalding if the mug breaks while being used.

What consumers should do

Stop using the mug and return it to Pulse Climbing for a full refund.

For more information, contact Pulse Climbing on info@pulseclimbing.com.au

Details to help identify the product

Supplier running the recall

Homespun Pottery

Who sold the product

Pulse Climbing Gosford
Pulse Climbing Maitland
Pulse Climbing Adamstown
Pulse Climbing Warners Bay

Dates available for sale

-

Where the product was sold

New South Wales

Manufacturer country ID

Australia

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2024/20159 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.