Product description
Handmade pottery mugs, painted in a variety of styles.
See a list of details to help identify the product
Reason the product is recalled
Cracks have developed in the mugs due to an error in the firing process.
The hazards to consumers
There is a risk of cuts and burns by scalding if the mug breaks while being used.
What consumers should do
Stop using the mug and return it to Pulse Climbing for a full refund.
For more information, contact Pulse Climbing on info@pulseclimbing.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Pulse Climbing Gosford
Pulse Climbing Maitland
Pulse Climbing Adamstown
Pulse Climbing Warners Bay
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2024/20159 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.