Product description
Honda SXS1000 - 1000cc four stroke off-road side by side vehicles
Model Years 2016-2020
3 seaters - SXS1000M3L and SXS1000M3P
5 seaters - SXS1000M5D and SXS1000M5P
Honda SXS700 - 675cc four stroke off-road side by side vehicles
Model Years 2017-2020
2 seaters - SXS700M2H, SXS700M2J and SXS700M2P
4 seaters - SXS700M4H, SXS700M4J and SXS700M4P
4 774 affected vehicles
Model Years 2016-2020
3 seaters - SXS1000M3L and SXS1000M3P
5 seaters - SXS1000M5D and SXS1000M5P
Honda SXS700 - 675cc four stroke off-road side by side vehicles
Model Years 2017-2020
2 seaters - SXS700M2H, SXS700M2J and SXS700M2P
4 seaters - SXS700M4H, SXS700M4J and SXS700M4P
4 774 affected vehicles
See a list of details to help identify the product
Reason the product is recalled
The Electronic Power Steering (EPS) on these vehicles may have a defect in the steering joint. During manufacture the yoke bolts may have been tightened out of sequence, which could cause the steering yoke to separate from the steering shaft, resulting in loss of steering.
The hazards to consumers
When the steering wheel in affected vehicles is turned, the steering does not respond. The loss of steering control can increase the risk of a accident, resulting in injury or death of vehicle occupants or bystanders.
What consumers should do
Consumers may contact any authorised Honda Motorcycle dealer, who will inspect the steering joint assembly to determine if a repair is needed.
This inspection, and repair (if needed) will be at no cost to the consumer.
For further information, consumers should contact their authorised Honda Motorcycle Dealer directly or contact the Customer Relations Department on 1300 559 846 (Monday to Friday, 8.30am- 6pm) or email customer.relations@honda.com.au or via the website https://motorcycles.honda.com.au/contactus
This inspection, and repair (if needed) will be at no cost to the consumer.
For further information, consumers should contact their authorised Honda Motorcycle Dealer directly or contact the Customer Relations Department on 1300 559 846 (Monday to Friday, 8.30am- 6pm) or email customer.relations@honda.com.au or via the website https://motorcycles.honda.com.au/contactus
Details to help identify the product
Supplier running the recall
Who sold the product
National Network of Authorised Honda Motorcycle Franchises
Identifying product features
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2020/18550 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
