PRA number
2020/18216
Published date
Product description
WireAlert
Plug in device to detect broken neutral electrical faults, in which event the device emits an electronic alarm
Plug in device to detect broken neutral electrical faults, in which event the device emits an electronic alarm
Reasons the product is recalled
A component inside the unit that is live with 240 volts of electrical current, is accessible via a hole in the device.
If a metal object is inserted into the hole from which the alarm noise emanates, while the device is plugged in, the metal object may come into contact with 240 volts, which may cause electric shock or electrocution.
If a metal object is inserted into the hole from which the alarm noise emanates, while the device is plugged in, the metal object may come into contact with 240 volts, which may cause electric shock or electrocution.
The hazards to consumers
Risk of electric shock or electrocution, may cause serious injury or death.
What consumers should do
Consumers should immediately cease using the device, unplug it and return it to Horizon Power at
143 Sims St, Esperance, WA or any other Horizon Power office or depot.
For further information, contact Horizon Power on 1800 267 926 or by email at enquiries@horizonpower-reply.com.au
143 Sims St, Esperance, WA or any other Horizon Power office or depot.
For further information, contact Horizon Power on 1800 267 926 or by email at enquiries@horizonpower-reply.com.au
Supplier
Traders who sold this product
Horizon Power supplied the devices free of charge to households and businesses in the Esperance, Norseman and Hopetoun areas in Western Australia.
Where the product was sold
Western Australia
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
