What are the defects?
Some of the reveal-fit clips for the Alpha awning system do not meet engineering specifications and do not snap securely into place.
What are the hazards?
There is a risk that the head-box cover may become detached from the wall and fall, potentially injuring bystanders.
What should consumers do?
Customers of affected units will be contacted by phone to have the rectifications arranged free of charge. If consumers have any questions, they should contact Hunter Douglas Limited on 02 9638 8000.
Hunter Douglas Limited
Where the product was sold
Dates available for sale