PRA number
Published date
Reasons the product is recalled
A manufacturing defect with the battery pack may cause some of the lithium batteries to overheat and produce smoke.
The hazards to consumers
If the lithium battery overheats this could result in a fire, which may cause serious injury or death.
What consumers should do
Consumers should stop using their blinds and contact their dealer to organise a replacement battery pack, free of charge.
For further information, contact Hunter Douglas by phone on 02 9638 8000 (Monday to Friday, 9am-5pm) or visit https://www.hunterdouglas.com.au/
Supplier
Traders who sold this product
Boniwell Blinds
All Seasons Gutter Guard
Burns for Blinds
Carpet One Stafford
Dollar Curtains
Hartlands
Safeguard Home Improvements
Salamanca Curtains & Blinds
Unique Screens
Watson Blinds and Awnings
Complete Window Fashions (NBS)
Unique Screens
Westral Home Improvements
Commercial Venetians
Where the product was sold
Dates available for sale
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.