Hunter Douglas Pty Ltd — AMP External Battery Pack for Whisper Cellular Shades

PRA number


Published date

Product description

AMP External Lithium Battery Pack used to power Cellular (or honeycomb) Shades

Only PO Number 236048 is affected. This number can be found on the lithium battery pack.

Photograph of Diagram of AMP External Battery Pack
Photograph of AMP External Battery Pack Label
Photograph of Whisper Cellular Shades
Identifying features



Why the product is recalled

A manufacturing defect with the battery pack may cause some of the lithium batteries to overheat and produce smoke.

What the hazards are to consumers

If the lithium battery overheats this could result in a fire, which may cause serious injury or death.

What consumers should do

Consumers should stop using their blinds and contact their dealer to organise a replacement battery pack, free of charge.

For further information, contact Hunter Douglas by phone on 02 9638 8000 (Monday to Friday, 9am-5pm) or visit

Traders who sold this product

Boniwell Blinds
All Seasons Gutter Guard
Burns for Blinds
Carpet One Stafford
Dollar Curtains
Safeguard Home Improvements
Salamanca Curtains & Blinds
Unique Screens
Watson Blinds and Awnings
Complete Window Fashions (NBS)
Unique Screens
Westral Home Improvements
Commercial Venetians

Where the product was sold


Dates available for sale


Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category