PRA number
2009/10572
Published date
Product description
Sold between April 2008 and January 2009 with i-mate JAMA handsets or as accessories for i-mate JAMA 101. Affected batteries can be identified by the model name "i-mate JAMA" printed in blue on the battery label. Batteries that also have "i-mate Jama 101" printed on the label are not affected. Sold via general consumer electronic and mobile telephone outlets including Dick Smith Pty Ltd.
Reasons the product is recalled
Under certain conditions the batteries have the potential to generate excessive heat. In extreme circumstances this may damage the battery and/or the device, and have the potential to cause fire.
The hazards to consumers
Fire.
What consumers should do
Refrain from charging battery until replacement arrives. Send an email to recall@imate.com. Your email must include the following information: your name, address, contact phone number, the IEC P/N and Serial number of the battery, and the IMEI number of your i-mate JAMA mobile. Upon receipt and verification of the email your replacement battery will be immediately mailed out to you along with a reply paid satchel. Please return your affected battery to i-mate in the reply paid satchel
Supplier
i-mate Pty Ltd
Where the product was sold
Nationally
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
