PRA number
2017/15866
Published date
Reasons the product is recalled
The chair may be assembled incorrectly, leading to risks of falls or finger entrapments.
The hazards to consumers
Collapse of the chair can result in falls and entrapment of fingers. This chair has collapsed on multiple occasions and caused injuries to consumers that have required medical attention.
What consumers should do
Consumers who purchased a MYSINGSÖ beach chair before February 2017 should return the chair to their nearest IKEA store for a full refund. Proof of purchase is not required.
Contact details: For more information, consumers can visit https://www.ikea.com/au/en/customer-service/product-support/recalls/ or phone your local IKEA store during business hours at the following numbers:
• ACT/NSW/Tasmania: Phone 02 8020 6641
• Queensland: Phone 07 3380 6800
• Victoria: Phone 03 9565 8000
• WA: Phone 08 9201 4532
• SA: Phone 08 8154 4532
Contact details: For more information, consumers can visit https://www.ikea.com/au/en/customer-service/product-support/recalls/ or phone your local IKEA store during business hours at the following numbers:
• ACT/NSW/Tasmania: Phone 02 8020 6641
• Queensland: Phone 07 3380 6800
• Victoria: Phone 03 9565 8000
• WA: Phone 08 9201 4532
• SA: Phone 08 8154 4532
Supplier
Traders who sold this product
Sold exclusively at IKEA stores
Where the product was sold
Australian Capital Territory
New South Wales
Queensland
South Australia
Tasmania
Victoria
Western Australia
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.