PRA number
2019/17538
Campaign number
PW94
Published date
Product description
Shawl-shaped wrap for the neck, shoulders and back that heats and massages. Two heat and massage settings with a removable plush cover
Dimensions are 80 cm (L) x 64 cm (W) x 2 cm (D)
240 V mains powered
Reasons the product is recalled
Product may blow a house fuse when plugged in or turned off.
The hazards to consumers
Electrical hazard.
What consumers should do
Consumers should immediately cease using the product and unplug it from the wall socket and return to Innovations for a full refund. Innovations are contacting all affected consumers by letter or email to organise a full refund.
For further information, contact the Innovations Customer Services Team by phoning 1300 303 303.
Supplier
Traders who sold this product
Innovations Pty Ltd
Where the product was sold
Nationally
International
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Office of Fair Trading (NSW) - ERAC is the responsible regulator for this recall.