PRA number
Campaign number
Published date
Product description
Remote control for 360 degree camera fitted to selected Jayco Recreation Vehicles. The remote control contains button batteries.
What are the defects?
The product does not comply with the mandatory safety standard for products containing button/coin batteries.
The button battery compartment is not adequately secured, and the button batteries are accessible.
What are the hazards?
Consumers may be unaware that the product contains a button battery.
There is a risk of choking, severe internal burn injuries or death to young children if they gain access to the button batteries and ingest them.
What should consumers do?
Stop using the remote control immediately and store it in a safe place out of reach of children.
Email campaigns@jayco.com.au to arrange for the provision of warning labels to be affixed to their remote control.
Check if the remote control battery compartment is secured with a captive screw. If it is not, a replacement will be arranged.
Consumers can also contact their closest Jayco authorised repairer to make a booking for the inspection and/or rectification of the affected product.
To find your nearest Jayco dealer or repair agent, visit www.jayco.com.au and select the “Ownership” tab at the top of the page. At the Ownership page, scroll down to select “Find a Service Agent” and follow the prompts.
For further information, contact Jayco by phone (03) 8792 2136 or toll free 1800 331 601 (for interstate callers) or email campaigns@jayco.com.au
Supplier
Traders who sold this product
Jayco Corporation Pty Ltd
Where the product was sold
Dates available for sale
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
