Jayco Corporation Pty Ltd — Furrion Entertainment System DV5700 & DV3300S remote control

PRA number


Campaign number


Published date

Product description

Remote control supplied with the Furrion Entertainment System  - Models DV5700 and DV3300S.  

Fitted to Jayco RVs between 22nd June 2022 and 22nd March 2023.

5700 Furrion Entertainment System Remote Control
3300S Furrion Entertainment System Remote Control

Reasons the product is recalled

The product does not comply with the mandatory information standard for products containing button/coin batteries.

The product was sold without the warning information that is required for products containing button/coin batteries.

The hazards to consumers

There is a risk of choking, severe internal burn injuries or death to young children if they gain access to the button batteries and ingest them.

Consumers may be unaware that the product contains a button battery.

What consumers should do

Stop using the remote control immediately and store it in a safe place out of reach of children.

To obtain a copy of a warning about the button battery contained in the above product, consumers should contact Jayco by email at campaigns@jayco.com.au

Consumers can also contact their closest Jayco authorised repairer to make a booking for the inspection and/or rectification of the affected product.

For further information, contact Jayco by phone (03) 8792 2136 or toll free 1800 331 601 (for interstate callers) or email campaigns@jayco.com.au

Traders who sold this product

Jayco Corporation Pty Ltd

Where the product was sold


Dates available for sale


Recall advertisements and supporting documentation

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category