Product description

Jazzy 623 Power Wheel Chair fitted with Dynamic Controls Shark Power Module

Serial Numbers between A18217618 and H18199840

Manufactured between January and August 2018

ARTG 109840

See a list of details to help identify the product

Reason the product is recalled

A batch of spring clips, used in certain Dynamic Controls Shark power modules that are installed in Pride’s J623 power wheel chairs, may be susceptible to breakage due to a variation in heat treatment and plating process used by a supplier during manufacture.

The hazards to consumers

The broken spring clips may potentially present two risks of harm to users:

1. Metal spring clip fragments may land on electronics and cause a short circuit of control circuitry, resulting in unintended wheelchair movement.
2. Metal spring clip fragments may land on electronics and results in short circuit of power conductors, resulting in Shark power modules overheating due to continued flow of current from the fitted battery.

What consumers should do

Consumers affected by the defect will be contacted to have their wheelchair power modules replaced and installed.

For more information, consumers can contact Pride Mobility Pty Ltd directly on 03 8770 9600.

Details to help identify the product

Identifying numbers

Other identifying numbers

Serial Numbers between A18217618 and H18199840

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2019/17597 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Therapeutic Goods Administration if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.