Product description

Green and yellow residential ZTrak™ mowers with “John Deere” and the model number on the front of the machine.

See a list of details to help identify the product

Reason the product is recalled

The seat switch for the operator presence control may fail.

The hazards to consumers

If this occurs, the powered mower blades may continue operating when the operator leaves the seat, creating a laceration hazard.

What consumers should do

Customer should stop using their mower and contact their local authorised John Deere dealer for a free repair.

For help locating a dealer consumers can go to https://dealerlocator.deere.com/servlet/country=AU

Details to help identify the product

Supplier running the recall

Who sold the product

Authorised John Deere dealers

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2017/16501 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.