Product description
Ionic keratin protein restructuring serum in 50 mL containers
See a list of details to help identify the product
Reason the product is recalled
Due to an error by the manufacturer, this batch of Keratin Complex Intense RX contained an ingredient (thiazolidine-4-carboxylic acid), which was not listed as an ingredient on the packaging.
The hazards to consumers
Thiazolidine-4-carboxylic acid has not been subject to a safety assessment in Australia so the potential hazards (if any) are unknown.
What consumers should do
Consumers should stop using the product immediately. Consumers should return the product to Dateline Imports Pty Ltd, whether full or partly full, for a refund or replacement with a Keratin Complex Intense RX that does not contain thiazolidine-4-carboxylic acid. Only Keratin Complex Intense RX 50mL containers (batch No.0021RX, Lot No.040610) in a black container are affected by this recall.
Details to help identify the product
Supplier running the recall
Who sold the product
Salons and stockists of professional haircare products
Identifying product features
Batch No. 0021RX
Lot No. 040610
Identifying numbers
Other identifying numbers
Batch No. 0021RX
Lot No. 040610
Lot No. 040610
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2011/12550 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
