PRA number
2017/16001
Published date
Reasons the product is recalled
When alight and burnt to its base, the candle’s glass encasing may overheat and shatter
The hazards to consumers
If the glass casing shatters it may pose an injury hazard from broken glass or a naked flame.
What consumers should do
Consumers should cease using the candle immediately and return it to any kikki.K store for a full refund.
If customers would prefer to return the candle via post or courier service, they can contact us at info@kikki-K.com or (03) 9645 6346 so we can arrange this free of charge.
Consumers will also be provided with a $20 kikki.K gift voucher in addition to a full refund when the product is returned to us.
If customers would prefer to return the candle via post or courier service, they can contact us at info@kikki-K.com or (03) 9645 6346 so we can arrange this free of charge.
Consumers will also be provided with a $20 kikki.K gift voucher in addition to a full refund when the product is returned to us.
Supplier
kikki.K Pty Ltd
Traders who sold this product
Myer, David Jones, kikki.K retail stores and online
Where the product was sold
Nationally
International
Online
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.