Product description
The affected models include: 24cm glass lid, 26cm glass lid, 28cm glass lid, and 30cm glass lid (including 30cm glass lids sold as part of the Le Creuset Toughened Non-Stick 30cm Provencale Deep Frying Pan). They have “Le Creuset” stamped on the metal handles.
See a list of details to help identify the product.
Reason the product is recalled
The glass lids may crack or break during use.
The hazards to consumers
There is a laceration hazard to consumers.
What consumers should do
Consumers should stop using these lids immediately and return them to Le Creuset for a replacement lid or a full refund of the purchase price.
For additional information please contact Le Creuset Free Call Helpline: 1800 099 012, Monday - Friday : 8.30pm - 4.00pm (WST).
Alternatively, email us at consumer.care@milners.com.au or visit the company’s website at www.lecreuset.com.au.
For additional information please contact Le Creuset Free Call Helpline: 1800 099 012, Monday - Friday : 8.30pm - 4.00pm (WST).
Alternatively, email us at consumer.care@milners.com.au or visit the company’s website at www.lecreuset.com.au.
Details to help identify the product.
Supplier running the recall
Who sold the product
Kitchen Warehouse, Everten, Le Domaine Kitchenware, Le Kitchen, Minimax, Elite Appliances Hobart
Identifying product features
Glass Lid 24cm
Ref 962008240
Reference Milners 335014
Glass Lid 26cm
Ref 962008260
Reference Milners 335009
Glass Lid 28cm
Ref 962008280
Reference Milners 335010
Glass Lid 30cm
Ref 962008300
Reference Milners 335011
Glass Lid Shallow Casserole with Glass Lid 30cm/Provencale Deep Frying Pan 30cm w/Lid
Ref 962002301
Reference Milners 335012
This information can be found on your invoice.
Identifying numbers
Other identifying numbers
Glass Lid 24cm
Ref 962008240
Reference Milners 335014
Glass Lid 26cm
Ref 962008260
Reference Milners 335009
Glass Lid 28cm
Ref 962008280
Reference Milners 335010
Glass Lid 30cm
Ref 962008300
Reference Milners 335011
Glass Lid Shallow Casserole with Glass Lid 30cm/Provencale Deep Frying Pan 30cm w/Lid
Ref 962002301
Reference Milners 335012
This information can be found on your invoice.
Ref 962008240
Reference Milners 335014
Glass Lid 26cm
Ref 962008260
Reference Milners 335009
Glass Lid 28cm
Ref 962008280
Reference Milners 335010
Glass Lid 30cm
Ref 962008300
Reference Milners 335011
Glass Lid Shallow Casserole with Glass Lid 30cm/Provencale Deep Frying Pan 30cm w/Lid
Ref 962002301
Reference Milners 335012
This information can be found on your invoice.
Dates available for sale
-
Where the product was sold
Australian Capital Territory
New South Wales
Queensland
South Australia
Tasmania
Victoria
Western Australia
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2011/12404 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.