PRA number
2017/16458
Published date
Product description
A three-piece system consisting of a router base station and two wireless mesh points
A single batch of 320 products was affected. One affected unit remains with a consumer and that consumer has been contacted.
A single batch of 320 products was affected. One affected unit remains with a consumer and that consumer has been contacted.
What are the defects?
Imperfect bonding on the electrical plug for the two mesh points.
What are the hazards?
Exposure to live parts could cause electric shock.
What should consumers do?
Most of the affected units have been returned from the supply chain, and there is believed to be one outstanding unit with a consumer.
If a consumer believes they have the remaining product from the affected batch, they should stop using the product immediately and contact Leader RMA Team on 03 9037 3020 (Mon - Fri, 9am - 5.30pm) or email vic.ra@leadersystems.com.au to arrange for the return of the product and for a replacement product to be provided.
If a consumer believes they have the remaining product from the affected batch, they should stop using the product immediately and contact Leader RMA Team on 03 9037 3020 (Mon - Fri, 9am - 5.30pm) or email vic.ra@leadersystems.com.au to arrange for the return of the product and for a replacement product to be provided.
Responsible regulator
Energy Safe (VIC) is the responsible regulator for this recall.
