Lenovo (Australia & New Zealand) — Gen5 X1 Carbon Notebooks

PRA number


Published date

Product description

Halo Lenovo notebook for corporate business environment

Machine types 20HQ, 20K3, 20HR and 20K4
Identifying features

Other identifying numbers

20HQ 20K3 20HR 20K4

Reasons the product is recalled

An unfastened screw could compromise the battery and cause overheating.

The hazards to consumers

May pose a fire hazard.

What consumers should do

Customers should immediately unplug and stop using the system and contact Lenovo. Visit https://support.lenovo.com/X1C_5GEN_RECALL to determine if you have an affected product and to arrange for a free onsite assessment of the system to identify potential safety hazard and quality assessment.

For more information, consumers can contact Lenovo (Australia & New Zealand) Pty Ltd (toll free) AU(1800954173) / NZ (800787806) or visit https://support.lenovo.com/X1C_5GEN_RECALL to identify impacted systems and process for inspection.


Lenovo (Australia & New Zealand)

Traders who sold this product

Dicker Data
Ingram Micro Australia
Synnex Australia
Lenovo Pty Ltd

Where the product was sold


Dates available for sale


Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.

Product category