PRA number
2012/13052
Published date
Reasons the product is recalled
Some metalized capacitors inside the power supplies may be defective, leading to possible overheating and smoke.
The hazards to consumers
There is a potential fire hazard as a result of overheating of the product.
What consumers should do
Customers should immediately stop using the affected system and unplug it from the power outlet. Consumers with a potentially affected computer should visit http://www.lenovo.com/aiopsurecall or call the Lenovo Support Centre on 131426 noting the serial numbers on the back of their machines and check if the machines are affected. If so, customers should contact the Lenovo Support Centre on 131426 to organise for a replacement of their power supply by Lenovo’s technicians. The technicians will remove the old power supply.
Traders who sold this product
Lenovo (Australia & New Zealand) Pty Limited, its distributors and resellers (including store fronts)
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.