Product description
Lenovo USB-C laptop power bank (20000 mAh) to charge USB-C laptops and devices.
Affected power banks have part number and build dates located at the back of the power bank.
Model number - PBLG2W
Part number - 40ALLG2WWW
Build Dates:
- 21/12
- 22/01
- 22/02
- 22/03
- 22/04
- 22/05
- 22/06
See a list of details to help identify the product.
Reason the product is recalled
The power bank’s internal screws can come loose, causing a short circuit that can overheat the power bank’s lithium-ion battery.
The hazards to consumers
There is a risk of a serious burn injury or death and/or property damage if the battery overheats and catches fire.
Incident has occurred and caused damage to property.
What consumers should do
Consumers should immediately stop using the product and contact Lenovo to receive a replacement product or a full refund.
Consumers can contact Lenovo via its product recalls page or phone 1800 043 849, or email recalls@lenovo.com. Include ‘Lenovo USB-C Power Bank Recall’ in the subject line of the email.
Consumers should dispose of the power bank in accordance with the local requirements for disposing of lithium batteries. Do not throw the battery in the rubbish, home recycling, or recycling boxes found at retail and home improvement stores, as this is a fire hazard.
Consumers can also visit the website of Lenovo’s recycling partner Product Recycling to obtain information about recycling programs and drop-off locations for lithium batteries.
Details to help identify the product.
Supplier running the recall
Who sold the product
Lenovo sold the product directly and through these traders:
• Ingram Micro
• Landmark Computers
• JW Computers Holdings Pty Ltd
• First Focus IT Pty Ltd
• Fusion Networks Pty Ltd
• Virtunet Pty Ltd
• ASI Solutions
• Data #3 Limited
• Blue Connections
• CDM Australia Pty Ltd
• Elysian Education Pty Ltd
• Learning with Technologies
• Synapse IT Consultants Pty Ltd
Dates available for sale
Where the product was sold
Manufacturer country ID
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2023/19993 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
