Lexmark & Dell—Mono-laser printers

PRA number

2004/7224

Published date

Product description

The product is marketed under two brand names, Lexmark and Dell. The product is identified by the model number found on the front access cover of the printer. Affected printers are: Lexmark: E230 / E232 / E330 / E33

What are the defects?

A risk of electric shock occurs in the unlikely event that there is not proper grounding and at the same time when there are two independent physical failures that permit the electrode in the fuser cover assembly to drop.

What are the hazards?

Electric Shock.

What should consumers do?

Customers should immediately switch off and unplug the printer from the power source. Lexmark Customers should contact the Lexmark's Technical Support Group on 1300 362 192. Dell Customers should contact Dell Technical Support Group toll free on 1300 655 533.

Supplier

Lexmark International (Australia) Pty Limited

Where the product was sold

Nationally

Responsible regulator

Australian Competition and Consumer Commission is the responsible regulator for this recall.