Product description
This recall was extended on 30 October 2020 to include additional vehicles.
Lexus ES300h (AXZH10)
Model Years 2018-2019
219 affected vehicles
Lexus GS (ARL10, GRL10/11/12 and GWL10)
Model Years 2013-2019
298 affected vehicles
Lexus IS (ASE30 and GSE31)
Model Years 2013-2019
2 761 affected vehicles
Lexus LX (URJ201)
Model Years 2013-2019
460 affected vehicles
Lexus LS (USF40, GVF50, VXFA50 and UVF4#)
Model Years 2013-2019
167 affected vehicles
Lexus IS-F (USE20)
Model Years 2013-2014
22 affected vehicles
Lexus LC (GWZ100 and URZ100)
Model Years 2017-2019
140 affected vehicles
Lexus RX (AGL20, GGL2# and GYL2#)
Model Years 2017-2019
3 779 affected vehicles
Lexus NX (AGZ1#)
Model Years 2014-2019
3 029 affected vehicles
Lexus RC (ASC10 and GSC10)
Model Years 2014-2019
630 affected vehicles
Total of 11 505 affected vehicles
Lexus ES300h (AXZH10)
Model Years 2018-2019
219 affected vehicles
Lexus GS (ARL10, GRL10/11/12 and GWL10)
Model Years 2013-2019
298 affected vehicles
Lexus IS (ASE30 and GSE31)
Model Years 2013-2019
2 761 affected vehicles
Lexus LX (URJ201)
Model Years 2013-2019
460 affected vehicles
Lexus LS (USF40, GVF50, VXFA50 and UVF4#)
Model Years 2013-2019
167 affected vehicles
Lexus IS-F (USE20)
Model Years 2013-2014
22 affected vehicles
Lexus LC (GWZ100 and URZ100)
Model Years 2017-2019
140 affected vehicles
Lexus RX (AGL20, GGL2# and GYL2#)
Model Years 2017-2019
3 779 affected vehicles
Lexus NX (AGZ1#)
Model Years 2014-2019
3 029 affected vehicles
Lexus RC (ASC10 and GSC10)
Model Years 2014-2019
630 affected vehicles
Total of 11 505 affected vehicles
See a list of details to help identify the product
Reason the product is recalled
The fuel pump on affected vehicles may stop operating. If the fuel pump stops working, warning lights and messages may display on the instrument panel, and the engine may not run smoothly. This can result in the vehicle stalling and the vehicle may not be able to be restarted.
The hazards to consumers
A loss of power while driving could increase the risk of an accident and injury to a vehicle occupant or other road users. In the event of a serious accident this may result in death.
What consumers should do
Lexus will contact affected owners in writing with an interim notification advising of this safety recall and will re-contact once parts become available requesting that owners make an appointment at their preferred Lexus dealer for repairs, free of charge. Parts are expected to become available progressively from April 2021. Owners of affected vehicles should update their contact details with Lexus if these have changed so that future communications can be received.
For further information, consumers can contact their preferred Lexus dealer or contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday, 8am-6pm AEST).
For further information, consumers can contact their preferred Lexus dealer or contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday, 8am-6pm AEST).
Details to help identify the product
Supplier running the recall
Who sold the product
Authorised Lexus dealers
Identifying product features
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2020/18243 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Department of Infrastructure, Transport, Regional Development and Communications if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Find information on vehicle recalls and how to report a vehicle safety issue.
