Recall published

Topics

General product safety

Product description

This recall was updated 3 August, 2020 to include additional vehicles.

Lexus ES300h (AXZH10)
Model Year 2019

Lexus UX250h (MZAH10)
Model Year 2019

103 affected vehicles

See a list of details to help identify the product

Reason the product is recalled

Some brake booster pumps may be manufactured improperly, and may cause the brake assist function to stop operating while driving.

The hazards to consumers

If the brake booster pump stops operating, multiple warning lights and messages will illuminate, and/or audible chimes may sound. Braking assist could be lost completely after several brake pedal applications, causing an increase in the vehicles stopping distance, increasing the risk of an accident.

What consumers should do

Lexus will contact owners of affected vehicles to advise consumers to arrange a time for the vehicle to be repaired at their preferred Lexus Dealer, free of charge.

Consumers who require more information can contact their preferred Lexus Dealer or contact the Lexus Customer Assistance Centre on 1800 023 009 (Monday to Friday, 8am - 6pm AEST).

Details to help identify the product

Supplier running the recall

Toyota Motor Corporation

Who sold the product

Authorised Lexus Dealers

Identifying product features

VIN list.xlsx 12.94 KB

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2019/17710 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Department of Infrastructure, Transport, Regional Development and Communications if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Find information on vehicle recalls and how to report a vehicle safety issue.