Recall published

Topics

General product safety

Product description

This recall expands PRA2016/15425 and is extended by PRA2018/16536.

IS 250 (Model GSE20) 565 vehicle affected.
IS 250C (Model GSE20) 260 vehicles affected.
IS 350 (Model GSE21) 1,231 vehicles affected.
IS F (Model USE20) 100 vehicles affected.
LFA (Model LFA10) 10 vehicles affected.

See a list of details to help identify the product.

Reason the product is recalled

Takata airbag inflator: As it gets older, a combination of heat and humidity can cause the airbag inflator propellant to degrade. If an affected vehicle is involved in a collision triggering the airbag, the metal inflator housing may explode/rupture under too much internal pressure.

The hazards to consumers

In the event of an airbag inflator rupture, metal fragments could propel out through the airbag cushion towards the vehicle occupants causing serious injury or fatality.

What consumers should do

Owners of affected vehicles are advised that the vehicle is under 'critical recall’. It is recommended that you stop driving the vehicle and immediately arrange for airbag replacement as the vehicle has a heightened risk of causing injury or death. The critical recall category applies to alpha airbags and also includes other airbags specified by Lexus. 

Lexus will offer to arrange for your vehicle to either be towed to the place of replacement or for a mobile technician to be sent to the vehicle (or some similar arrangement), so that you do not have to drive the vehicle in order to receive a replacement airbag.

Owners of affected vehicles should contact their local Lexus Australia dealership or Lexus Australia head office directly via the website at https://www.lexus.com.au/contact to arrange for a replacement airbag inflator free of charge.

Consumers who are unsure whether they are affected can also use Lexus Australia VIN look-up tool https://www.lexus.com.au/owners/recalls or contact Lexus Customer Assistance Centre on 1800 023 009 or contact their preferred dealer.

Alternatively, consumers can use their registration plate number to check if their vehicle is affected by going to http://www.ismyairbagsafe.com.au

We also recommend you visit https://www.productsafety.gov.au/newsletter/subscribe to subscribe to receive updates about current and future recalls as they are published.

Further information for consumers is available at: https://www.productsafety.gov.au/recalls/compulsory-takata-airbag-recall.

Details to help identify the product.

Supplier running the recall

Toyota Motor Corporation Australia Limited

Who sold the product

Lexus Australia

Identifying product features

VIN TABLE.pdf 182.42 KB

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2017/15846 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.