Product description
Cross country/cross roads lock and ride backrest with luggage rack.
See a list of details to help identify the product
Reason the product is recalled
The affected passenger backrests, when used with an accessory luggage rack, can crack at the chassis mounting point.
The hazards to consumers
This could cause a passenger to lose support, increasing the risk of the passenger falling off of the motorcycle.
What consumers should do
If your Victory Cross Roads, Cross Country or Hard-Ball motorcycle currently has, or has ever had, a luggage rack installed onto your Lock & Ride® passenger backrest, you must remove and retain your passenger backrest from your motorcycle before operating your motorcycle.
Contact your authorized Victory motorcycle dealer to schedule an appointment to have the bulletin repair performed. If you have removed your passenger backrest and luggage rack so you could continue to use your motorcycle, you must retain them so that they can be presented to your Victory dealer for exchange. Repairs must be done only by an authorized Victory motorcycle dealer.
Contact your authorized Victory motorcycle dealer to schedule an appointment to have the bulletin repair performed. If you have removed your passenger backrest and luggage rack so you could continue to use your motorcycle, you must retain them so that they can be presented to your Victory dealer for exchange. Repairs must be done only by an authorized Victory motorcycle dealer.
Details to help identify the product
Supplier running the recall
Who sold the product
Victory Motorcycle Dealers
Identifying product features
2010 - 2014 Victory Cross Country, Cross Country Tour, Cross Roads, Cross Roads Classic or Hard-Ball motorcycle fitted with passenger backrests (PN: 2877938 and PN: 2877938-266), when used with an accessory luggage rack (2877950 or 2877950-266).
Identifying numbers
Other identifying numbers
2010 - 2014 Victory Cross Country, Cross Country Tour, Cross Roads, Cross Roads Classic or Hard-Ball motorcycle fitted with passenger backrests (PN: 2877938 and PN: 2877938-266), when used with an accessory luggage rack (2877950 or 2877950-266).
Dates available for sale
-
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2014/14109 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
