Product description

100 Hz televisions produced in Germany by Loewe between March 1999 and October 2001 and sold in Australia for some months later. Serial numbers will be posted on this site as soon as available.

See a list of details to help identify the product

Reason the product is recalled

Loewe's continuous product monitoring has established that some of these TV sets may have a manufacturing weakness in a specific solder rivet connection. This can lead to local overheating at the bottom of the set with the potential, under extreme circumstances, to lead to the possibility of ignition.

The hazards to consumers

Fire

What consumers should do

Owners are advised to call Audio Products Group on 1300 130 492 Monday to Friday 9am to 5pm to arrange for an on site inspection (and if necessary modification) free of charge.

Until such time the set should not be operated and the mains plug should be removed from the wall socket.

Details to help identify the product

Supplier running the recall

Audio Products Group

Identifying product features

n/a

Identifying numbers

Other identifying numbers

n/a

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2007/9128 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.