Product description
Look KeO Classic, Sprint, Carbon and HM Chromoly (excluding Carbon Ti and HM Ti) pedals that were produced from 2004 until December 2005. The production date for KeO pedals is visible on the underside of each pedal. The pedals have been sold Australia wide through bicycle retail outlets.
See a list of details to help identify the product
Reason the product is recalled
The pedals comply with all applicable standards, but there have been isolated reports of broken axles in these pedals. The pedals will be replaced with axles like those produced beginning January 2006. A broken axle could result in a cyclist falling whilst riding.
The hazards to consumers
Injury
What consumers should do
Cyclists should immediately remove the pedals from their bike, and either return them to one of 22 official LOOK dealers or post Groupe Sportif, 27 Ceylon Street, Nunawading Vic 3131, telephone 03 8878 1000 (8.30am - 5pm M-F), for immediate replacement of the axles. There will be no charge for the axles or for swapping them over.
Details to help identify the product
Supplier running the recall
Groupe Sportif Pty Ltd
Identifying product features
N/A
Identifying numbers
Other identifying numbers
N/A
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2008/10355 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
