Product description

Malte, Malte-Outdoor and Marcy walkers

ARTG 232577, 210220

See a list of details to help identify the product

Reason the product is recalled

The handle grip on Malte, Malte Outdoor and Marcy wallkers can fail if overloaded. The handle grip is the central connection between the handle itself and the base of the walker frame.

The hazards to consumers

If the handle unexpectedly breaks, the user may fall and suffer an injury.

What consumers should do

Walker users or their carers should contact the agent the product was originally purchased through to ensure the device is fixed.

Users are advised to maintain awareness of this anomaly and the weight placed on affected devices.

For more information, contact Mobility Plus on 03 9495 1955.

Details to help identify the product

Supplier running the recall

Mobility Plus Wheelchairs

Identifying product features

Identifying numbers

Other identifying numbers

See attached list of serial numbers

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2019/17410 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Therapeutic Goods Administration if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.