PRA number
2016/15606
Published date
Product description
The affected product is the detachable wall plug portion of the AC power adapter supplied with Medela Swing, Medela Swing Maxi, Medela Swing Essentials, Medela Swing Premium and Medela Freestyle Breastpumps. The wall plug can be detached from the AC adapter, as shown in the attached photograph.
Reasons the product is recalled
The detachable wall plug could split, exposing a live metallic contact.
The hazards to consumers
A live metallic contact in the wall plug creates a risk of electric shock.
What consumers should do
Consumers should stop using the affected adapters immediately.
If the wall plug splits while inserted into a wall outlet, do not attempt to remove it until power to that outlet has been switched off.
Consumers can check whether they have an affected wall plug by separating the detachable plug from the power supply and looking for a white dot or etched markings on the plug (see photographs). Plugs with a white dot or etched markings on the detachable wall plug are not affected by this recall. Only plugs with no white dot or etched markings are recalled and these unmarked plugs should be returned to Medela Australia.
Consumers with affected plugs can obtain a new wall plug by calling Medela Australia Customer Service on 1800 787 345 (9am to 5pm, Monday - Friday) or emailing Medela Customer Service at info@medela.com.au
Breastpumps may continue to be used with battery power only. The adapter, cord and breastpumps themselves are not affected by this issue.
If the wall plug splits while inserted into a wall outlet, do not attempt to remove it until power to that outlet has been switched off.
Consumers can check whether they have an affected wall plug by separating the detachable plug from the power supply and looking for a white dot or etched markings on the plug (see photographs). Plugs with a white dot or etched markings on the detachable wall plug are not affected by this recall. Only plugs with no white dot or etched markings are recalled and these unmarked plugs should be returned to Medela Australia.
Consumers with affected plugs can obtain a new wall plug by calling Medela Australia Customer Service on 1800 787 345 (9am to 5pm, Monday - Friday) or emailing Medela Customer Service at info@medela.com.au
Breastpumps may continue to be used with battery power only. The adapter, cord and breastpumps themselves are not affected by this issue.
Supplier
Medela Australia Pty Ltd
Traders who sold this product
All products were sold nationally by Baby Bunting, Toys 'R' Us, Target, Chemist Warehouse and independent pharmacies and retailers. Baby Bunting and Toys 'R' Us were exclusive sellers of the Swing Essentials and Swing Premium products.
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Therapeutic Goods Administration is the responsible regulator for this recall.