MiniMed 640G insulin pump
An ambulatory, battery-operated, rate-programmable microinfusion pump.
Model numbers: MMT-1711 and MMT-1712
MiniMed 670G insulin pump
An insulin pump intended for continuous delivery and delivery of user activated insulin boluses.
Model numbers: MMT-1762 and MMT-1782
Only pumps with a clear pump retainer ring
(Medtronic Australasia Pty Ltd Infusion pump, insulin, ambulatory)
(Medtronic Australasia Pty Ltd - Infusion pump, insulin, ambulatory)
What are the defects?
If the pump retainer ring breaks, the reservoir may become loose and may not lock into the pump.
What are the hazards?
If the retainer ring is damaged, loose or missing, this may lead to under delivery of insulin, which may cause hyperglycemia. If a user inserts the reservoir back in while the infusion set is still connected to the body, there may be a rapid infusion of insulin, which may cause hypoglycemia or death.
What should consumers do?
If the reservoir does not lock into the pump or the retainer ring is loose, damaged or missing, consumers should immediately discontinue using the insulin pump and revert to a back-up plan with the healthcare provider’s recommendations. Do not insert the reservoir back into the pump while connected.
If the reservoir properly locks in place with the retainer ring and the retainer ring is not loose, damaged, or broken, consumers may continue to use their pump until they receive a replacement pump.
In the interim, consumers should inspect the retainer ring on the pump and examine the retainer ring for damage every time the infusion set is changed.
The supplier will contact affected consumers and direct them to visit https://info.medtronicdiabetes.com/Clear_Retainer_Ring, call the Medtronic Global Help Line on 1800 777 808, or complete and return the Confirmation Form to receive a replacement pump at no charge.
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