Mercedes-Benz Australia/Pacific Pty Ltd — Actros 963 & Arocs 963 Trucks

PRA number


Published date

Product description

Actros 963 & Arocs 963 model Trucks
Identifying features

VIN (Vehicle identification number)

See attached VIN list

What are the defects?

The tooth flank depth in the serration of the splines may not be sufficient for the required transmission of force between the steering column and the spindle.

What are the hazards?

If there is not sufficient depth there may be slippage of the connection between the steering column and steering spindle. This could lead to a loss of control of the vehicle, posing a safety hazard to the driver and other road users.

What should consumers do?

Owners should contact their authorised Mercedes-Benz commercial vehicle dealer to arrange an inspection and repair of the vehicle.


Mercedes-Benz Australia/Pacific Pty Ltd

Traders who sold this product

Mercedes-Benz authorised truck dealerships

Where the product was sold


Recall advertisements and supporting documentation

Supporting documents

Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Product category