Mercedes-Benz Australia/Pacific Pty Ltd — Mercedes-Benz GLC220 and E300 MY2019

PRA number


Campaign number


Published date

Product description

Mercedes-Benz GLC220
Model Year 2019

Mercedes-Benz E300
Model Year 2019

4 affected vehicles
Identifying features

VIN (Vehicle identification number)

See attached VIN list

What are the defects?

The engine crankshaft may have surface damage due to a manufacturing error.

What are the hazards?

The crankshaft may fail, resulting in sudden engine damage causing the engine to stop functioning. This may increase the risk of an accident and injury to vehicle occupants, and other road users.

What should consumers do?

Consumers are requested to contact their most convenient authorised Mercedes-Benz Retailer for a free of charge repair.

To find a local Mercedes-Benz dealer, visit

Traders who sold this product

Authorised Mercedes-Benz Dealers

Where the product was sold


Dates available for sale


Responsible regulator

Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.

Product category