PRA number
2018/17006
Campaign number
RC2469 S4
Published date
Product description
Mercedes-Benz MY 2012-2015 C Class passenger car
Updated VIN list
Passenger airbag
28 695 vehicles affected
Updated VIN list
Passenger airbag
28 695 vehicles affected
Reasons the product is recalled
Passenger Airbag inflator: As it gets older, a combination of high temperatures and humidity can cause the airbag inflator propellant to degrade. If an affected vehicle is involved in a collision triggering the airbag, the metal inflator housing may explode/rupture under too much internal pressure.
The hazards to consumers
In the event that a defective passenger airbag inflator ruptures, metal fragments may propel out through the airbag cushion towards the vehicle occupants causing serious injury or fatality.
What consumers should do
Owners of affected vehicles should contact their local Mercedes-Benz dealership or Mercedes-Benz head office directly via the website at https://www.dealerlocator.mercedes-benz.com.au to arrange for a replacement airbag inflator free of charge.
Consumers who are unsure whether they are affected can also use the Mercedes-Benz VIN look-up tool at https://recall.mercedes-benz.com.au/ or phoning Mercedes-Benz on 1300 659 307 (between 8.30am and 5pm), or by emailing takata_au@daimler.com or contacting their preferred dealer.
Alternatively, consumers can use their registration plate number to check if their vehicle is affected by going to http://www.ismyairbagsafe.com.au
We also recommend you visit https://www.productsafety.gov.au/newsletter/subscribe to subscribe to receive updates about current and future recalls as they are published.
Further information for consumers is available at: https://www.productsafety.gov.au/recalls/compulsory-takata-airbag-recall
Consumers who are unsure whether they are affected can also use the Mercedes-Benz VIN look-up tool at https://recall.mercedes-benz.com.au/ or phoning Mercedes-Benz on 1300 659 307 (between 8.30am and 5pm), or by emailing takata_au@daimler.com or contacting their preferred dealer.
Alternatively, consumers can use their registration plate number to check if their vehicle is affected by going to http://www.ismyairbagsafe.com.au
We also recommend you visit https://www.productsafety.gov.au/newsletter/subscribe to subscribe to receive updates about current and future recalls as they are published.
Further information for consumers is available at: https://www.productsafety.gov.au/recalls/compulsory-takata-airbag-recall
Traders who sold this product
Authorised Mercedes-Benz dealerships
Where the product was sold
Nationally
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
