Product description

Merits mobility scooters & chairs
Multiple models and serial numbers

ARTG 352979

See a list of details to help identify the product

Reason the product is recalled

The scooter or chair's seat base pin may fail.

The hazards to consumers

If the scooter or chair seat base pin fails while the scooter is occupied, the seat may become unstable, increasing the risk of injury.

What consumers should do

Consumers should immediately cease the use of the mobility scooter or chair and return all affected products to the place of purchase to have a replacement seat base installed.

For further information, consumers can contact Merits Australia on 08 8340 8344

Details to help identify the product

Supplier running the recall

RothCorp Australia Pty Ltd ATF IW Rothall Family Trust No 2 t/as Merits Australasia and The Rehabilitation Centre

Who sold the product

Mobility equipment specialists

Identifying numbers

Other identifying numbers

See attached model and serial number list

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2021/19104 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Therapeutic Goods Administration if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.