Product description
Mistral Portable Air Conditioner 9000 BTU cooling
See a list of details to help identify the product
Reason the product is recalled
Extreme temperatures or extended duration of use can cause overheating and in rare cases cause the plastic covers around the unit to catch fire.
The hazards to consumers
Fire
What consumers should do
To ensure the ongoing safe operation of your unit, Mistral (GSM International )has arranged to carry out an inspection and upgrade to the air conditioner free of charge.
Simply phone 1300 373 993 between 8.00am–8.00pm EST to arrange for the product to be repaired at your nearest Authorised Service Centre.
Simply phone 1300 373 993 between 8.00am–8.00pm EST to arrange for the product to be repaired at your nearest Authorised Service Centre.
Details to help identify the product
Supplier running the recall
Mistral Hong Kong Limited
Who sold the product
Bunnings Warehouse Stores
Identifying product features
Model number MPAC60 - 9000 BTU Cooling
Identifying numbers
Other identifying numbers
Model number MPAC60 - 9000 BTU Cooling
Dates available for sale
-
Where the product was sold
Australian Capital Territory
New South Wales
Northern Territory
Queensland
South Australia
Tasmania
Victoria
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2009/11276 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
