PRA number
2018/17095
Campaign number
010152 - 010155
Published date
Product description
18MY Mitsubishi Eclipse Cross
18-19MY Mitsubishi ASX
17-18MY Mitsubishi Outlander
18-19MY Mitsubishi ASX
17-18MY Mitsubishi Outlander
Reasons the product is recalled
Mitsubishi’s Forward Collision Mitigation (FCM) uses a system of intelligent sensors to scan for obstructions ahead and issues a visual and audio alert where there is a danger of collision, automatically applying the brakes to avoid collision or reduce impact. Due to incorrect operation of the software, the FCM system may continue to apply the brakes even though it is no longer necessary to avoid a collision or reduce impact.
The hazards to consumers
This may present a hazard to any traffic following closely behind.
What consumers should do
Mitsubishi Motors Australia (MMAL) will write to all owners and advise them to present their vehicle to their preferred dealer to have the vehicle rectified.
Please note the rectification is free, and can be performed by any Mitsubishi Motors Dealer regardless of where the vehicle was purchased.
Consumers who require further information can contact Mitsubishi Motors Australia on 1800 931 811 or their preferred dealer on 1300 131 211, Option 2, Option 2.
Please visit https://www.mitsubishi-motors.com.au/customer-assistance/locate-a-servi… to find your nearest Mitsubishi Motors dealer.
Please note the rectification is free, and can be performed by any Mitsubishi Motors Dealer regardless of where the vehicle was purchased.
Consumers who require further information can contact Mitsubishi Motors Australia on 1800 931 811 or their preferred dealer on 1300 131 211, Option 2, Option 2.
Please visit https://www.mitsubishi-motors.com.au/customer-assistance/locate-a-servi… to find your nearest Mitsubishi Motors dealer.
Supplier
Traders who sold this product
Mitsubishi Motors Australia and authorised dealers
Where the product was sold
Nationally
Responsible regulator
Department of Infrastructure, Transport, Regional Development and Communications is the responsible regulator for this recall.
