Product description

Mountain Bike Front Forks Öhlins RXF 36 Air and RXF 34 Air, manufactured by Öhlins Racing AB.

Affected forks are black with “ÖHLINS” written on each of the fork lowers. “RXF36” or “RXF34” is written across the fork arch. Affected Öhlins branded forks were distributed as aftermarket equipment by Specialized in Australia. They were also distributed as original equipment on certain Specialized-branded mountain bikes.

See a list of details to help identify the product

Reason the product is recalled

Affected forks may contain a defect in the top cap which potentially affects safety. The right-side top cap on some forks may not be adequately torqued, which in some cases, may lead to the top cap working itself free through riding.

The hazards to consumers

Risk of injury to the rider. If the cap works itself free during riding, the air cartridge may abruptly spring out of the stanchion tube.

What consumers should do

Consumers should immediately stop riding their bikes and take their forks to an authorised retailer for a free repair. For further information contact Specialized Rider Care at 1300-499-330 or visit https://www.specialized.com/au

Details to help identify the product

Supplier running the recall

Who sold the product

Specialized Authorised Retailers

Dates available for sale

-

Where the product was sold

Nationally

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Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2018/17128 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.