PRA number
2013/13863
Published date
Product description
LED Recessed Non-Maintained Emergency Downlight
What are the defects?
There exists a manufacturing fault where a small number of products have untrimmed input power terminals located at the underside of the control box. The untrimmed terminals could potentially extend to, or close to, the surface of the underside of the control box, where a small ventilation cavity exists.
What are the hazards?
Contact with these exposed input terminals, whilst the product is connected to power, could cause electric shock.
What should consumers do?
Distributors and contractors should carefully inspect all installed or stocked products. Any products affected by the manufacturing fault should return them to MPower for an exchange with a replacement product.
For further information, please direct all calls and any queries concerning this recall to the MPower’s support line on 1300 733 004 between 9am and 5pm (Mon Fri) or email info@mpower.com.au
For further information, please direct all calls and any queries concerning this recall to the MPower’s support line on 1300 733 004 between 9am and 5pm (Mon Fri) or email info@mpower.com.au
Supplier
Traders who sold this product
Lawrence & Hanson Group - L&H, Auslec
MMEM Group - AWM, TLE, Haymans, D&W
Rexel Group
Gemcell Electrical Group
MMEM Group - AWM, TLE, Haymans, D&W
Rexel Group
Gemcell Electrical Group
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Energy Safe (VIC) is the responsible regulator for this recall.
