Reason the product is recalled
In some circumstances chairs may experience structural failure during use.
The hazards to consumers
Possible risk of collapse during use, which may result in injury.
What consumers should do
Consumers should immediately stop using the product and contact Pillow Talk for a refund of the purchase price.
Consumers seeking a refund can contact their local Pillow Talk store or telephone Customer Service on 1800 630 690.
Consumers seeking a refund can contact their local Pillow Talk store or telephone Customer Service on 1800 630 690.
Details to help identify the product
Supplier running the recall
Who sold the product
Pillow Talk
Dates available for sale
-
Where the product was sold
Australian Capital Territory
New South Wales
Queensland
Victoria
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2018/16579 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
