Recall published

Topics

Cosmetic and health products
Mobility and accessibility aids

Product description

MyWay Harnesses

Part: 173-4100-04, 173-4200-07, 173-4300-02, 173-4400-09,
173-4500-06, 173-4600-08
All lots and sizes

ARTG 298435

See a list of details to help identify the product

Reason the product is recalled

The MyWay harness consists of two Velcro locking mechanisms. The first Velcro strap has reduced adhesiveness on the harness.

The hazards to consumers

If the Velcro strap has reduced adhesiveness, it will not provide core stability or hold the user upright as intended, increasing the risk of a fall.

What consumers should do

Sunrise Medical is advising consumers they may continue to use the existing harness until supplied with the new design, but pay attention to the status of the Velcro. Conduct daily visual checks of the harness, in particular, check the harness and all straps/buckles for signs of wear and tear.

Once consumers receive the replacement harness, it is essential that they return the old harness to their distributor in the supplied return addressed envelope.

For further information, consumers can contact Sunrise Medical Australia Customer Service
on 02 9678 6600.

Details to help identify the product

Supplier running the recall

Sunrise Medical Pty Ltd

Where the product was sold

New South Wales
Northern Territory
Queensland
Victoria
Western Australia

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2020/18269 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Therapeutic Goods Administration if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.