PRA number
2014/14428
Published date
Product description
NHP- KDA-432 and KDM-432 metal and plastic isolators
What are the defects?
The switch contact mechanism may overheat due to an internal fault; this could result in damage of the switch mechanism, internal arcing and potential damage to the enclosure and cables which could allow access to live parts.
What are the hazards?
If the defect occurs there is the risk of fire and electric shock.
What should consumers do?
Electrical Contractors/Installers:
Defective DC Solar Isolator switches type KDA-432 and KDM4-32 are required to be replaced. PV systems with these switches need to be shut down and safe isolation procedures need to be followed. For further details contact NHP Electrical Engineering Products Pty Ltd by phone or email.
Home owner/consumer:
Contact your electrical contractor that performed the installation ASAP to organise the replacement of the switch. For further information contact NHP Customer Service Centre
Customer Service Centre: Phone 1300 NHPNHP (1300 647 647) or email to nhpsales@nhp.com.au. Visit our web page www.nhp.com.au/recall for further details
Re-sellers: Cease supplying switches and arrange returns to NHP by contacting (03) 9368 4088 or email NHPReturns@nhp.com.au. Visit www.nhp.com.au/recall for further details.
Defective DC Solar Isolator switches type KDA-432 and KDM4-32 are required to be replaced. PV systems with these switches need to be shut down and safe isolation procedures need to be followed. For further details contact NHP Electrical Engineering Products Pty Ltd by phone or email.
Home owner/consumer:
Contact your electrical contractor that performed the installation ASAP to organise the replacement of the switch. For further information contact NHP Customer Service Centre
Customer Service Centre: Phone 1300 NHPNHP (1300 647 647) or email to nhpsales@nhp.com.au. Visit our web page www.nhp.com.au/recall for further details
Re-sellers: Cease supplying switches and arrange returns to NHP by contacting (03) 9368 4088 or email NHPReturns@nhp.com.au. Visit www.nhp.com.au/recall for further details.
Supplier
NHP Electrical Engineering Products P/L
Traders who sold this product
Via electrical wholesalers and direct customer sales
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Energy Safe (VIC) is the responsible regulator for this recall.
