Product description

The affected bicycle models are: 2007 Team DH, 2008 Team DH, Aline Park, Atomik, Shore 1, Shore 2, Shore 3, 2009 Atomik (without gussets) and were distributed in Australia by Sportz Australasia Pty Ltd during the period September 2006 and May 2009. The model name is printed on a decal on the top tube of each bicycle

See a list of details to help identify the product.

Reason the product is recalled

The head tube area of the frame may develop cracks and could cause the head tube to separate from the remainder of the frame, causing a rider to fall from the bicycle and suffer injuries.

The hazards to consumers

Injury

What consumers should do

Immediately ensure that the bicycle is not ridden again and contact the current distributor of Norco bicycles in Australia, Pacific Brands Sport and Leisure Pty Ltd, or a local Norco dealer to arrange for an inspection of the bicycle and replacement of the frame at no cost to the consumer.
For further information contact Pacific Brands Sport and Leisure Pty Ltd on 1800 667 831.

Details to help identify the product.

Supplier running the recall

Identifying product features

N/A

Identifying numbers

Other identifying numbers

N/A

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2009/10834 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.