PRA number
2019/17628
Published date
What are the defects?
When strain is placed upon the product during use, the broom handle may break and expose a metal rim.
What are the hazards?
Risk of cuts to the hand or fingers if placed near the point of breakage and the exposed metal rim.
What should consumers do?
Consumers should immediately stop using the product and dispose of the broom. Contact Norwex for a full refund or a Norwex voucher for a value higher than or equal to the retail price of the broom (plus any shipping costs).
For further information contact Norwex Australia at support@norwex.com.au or 1800 667 939.
For further information contact Norwex Australia at support@norwex.com.au or 1800 667 939.
Supplier
Traders who sold this product
Online
Norwex Independent Resellers
Norwex Independent Resellers
Where the product was sold
Nationally
Online
Dates available for sale
-
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Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
