PRA number
2020/18616
Published date
Why the product is recalled
The USB charging cord included with the Otto True Wireless Earbuds White TW100 may overheat and burn through.
What the hazards are to consumers
If the charging cord overheats and burns through, this may cause a fire, increasing the risk of serious injury or death.
What consumers should do
Consumers should immediately cease using the charging cord and return the product to Officeworks for a full refund.
For your nearest Officeworks store visit www.officeworks.com.au
For further information, please contact the Officeworks Customer Service Centre by phone on 1300 OFFICE (633 423).
For your nearest Officeworks store visit www.officeworks.com.au
For further information, please contact the Officeworks Customer Service Centre by phone on 1300 OFFICE (633 423).
Supplier
Traders who sold this product
Officework Stores
Online
Online
Where the product was sold
Nationally
Online
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Energy Safe (VIC) is the responsible regulator for this recall.
