Product description

Orbitkey x Chipolo Bluetooth Tracker

Bluetooth enabled tracker to track belongings

Available in colours black and stone

The product contains one button battery

See a list of details to help identify the product

Reason the product is recalled

The product’s button battery compartment is not adequately secured, and the button battery is accessible.

The hazards to consumers

If young children gain access to the button batteries and ingest them, they are likely to suffer severe internal burn injuries, which can result in serious illness or death. Button batteries also pose a choking hazard to young children.

What consumers should do

Consumers should immediately stop using the product and store it in a safe place out of reach of children.

Consumers should head to http://www.orbitkey.com.au/trackerrecall to register their contact details and to make arrangements to return the product for a replacement product free of charge. The replacement product is expected to be available from July 2022.

For further information, please contact Orbitkey by email at hello@orbitkey.com.

Details to help identify the product

Supplier running the recall

Who sold the product

Locksmiths, luggage, homeware and gift stores

Dates available for sale

-

Where the product was sold

Nationally
Online

Manufacturer country ID

China

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2022/19376 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.