Product description
Convertible high chair with infant recliner, chair and table functionalities.
See a list of details to help identify the product
Reason the product is recalled
Excessive rocking of the high chair may lead to cracks in the chair legs, which may break.
The hazards to consumers
If the chair legs break, the chair may fall and pose a risk of serious injury to the child.
What consumers should do
Consumers should cease using the product and check if their product is affected by checking the manufacturing date and presence of an ‘R’ mark on the hinge hubs of the legs. If the Cocoon was manufactured in July 2018 or before and does not have an ‘R’ mark, then it is affected.
The manufacturing date can be found by checking the warning sticker on the back of the high chair or by checking the Compliance Sticker under the tray. This will be in the format - (MF) MM/YYYY
Consumers with affected products should contact Lupipop Kids Pty Ltd to arrange a replacement product.
For more information, consumers can contact Lupipop via their email service@lupipop.com.au
The manufacturing date can be found by checking the warning sticker on the back of the high chair or by checking the Compliance Sticker under the tray. This will be in the format - (MF) MM/YYYY
Consumers with affected products should contact Lupipop Kids Pty Ltd to arrange a replacement product.
For more information, consumers can contact Lupipop via their email service@lupipop.com.au
Details to help identify the product
Supplier running the recall
Who sold the product
Catch of the Day
Dates available for sale
-
Where the product was sold
Nationally
Online
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2020/18249 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Australian Competition and Consumer Commission if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
