PRA number
2013/13889
Published date
Product description
The bolts in question are safety-relevant components that are made of a special high-strength steel alloy and used in a variety of Edelrid products.
Reasons the product is recalled
It has been ascertained that some bolts were damaged and some bolts may have been replaced by users. In certain cases, those bolts replaced by consumers did not meet the required strength class.
The hazards to consumers
If the bolts are damaged, or have not been used as instructed, the entire device could fail. If this occurs serious injury or death may occur.
What consumers should do
Bolts should be tightened to the required torque and regularly inspected.
Outdoor Agencies Pty Ltd will supply all customers with replacement bolts, free of charge.
Please visit the Outdoor Agencies and fill in the bolt request form and email to sales@outdooragencies.com.au.
If you have any questions, please contact Nathan Hoette at nathanh@outdooragencies.com.au or Customer Service on 1300 784 266 or sales@outdooragencies.com.au.
Outdoor Agencies Pty Ltd will supply all customers with replacement bolts, free of charge.
Please visit the Outdoor Agencies and fill in the bolt request form and email to sales@outdooragencies.com.au.
If you have any questions, please contact Nathan Hoette at nathanh@outdooragencies.com.au or Customer Service on 1300 784 266 or sales@outdooragencies.com.au.
Supplier
Edelrid GmbH & Co. KG
Traders who sold this product
Outdoor Agencies
Where the product was sold
Nationally
Recall advertisements and supporting documentation
Responsible regulator
Australian Competition and Consumer Commission is the responsible regulator for this recall.
