Product description

E14 fittings (purchases after 1 June 2016 only)
Item L8830 240v string lights with 10 x E14 fittings - 6.5m (includes 1.5m power cord)
Item L8833 240v string lights with 10 x E14 fittings - 5m (extensions only)

E27 fittings
Item L2000 240v string lights with 10 x E27 fittings - 9m (includes 1.5m power cord)
Item L2001 240v string lights with 10 x E27 fittings - 7.5m (extension only)
Item L2005 240v string lights with 10 x E27 fittings - 11.5m (includes 1.5m power cord)
Item L2006 240v string lights with 10 x E27 fittings - 10m (extension only)

See a list of details to help identify the product.

Reason the product is recalled

Some of the Edison fittings have been fitted with reverse polarity.

The hazards to consumers

If someone attempts to remove a globe while the power is connected, and touches the metal side of the globe fitting while it is still in contact with the holder, they may experience an electric shock.

What consumers should do

Cease using these products and do not attempt to change the globes while the string of lights is connected to the power.

Consumers can return the lights to the place of purchase for a full refund or a correctly configured and certified replacement product (when available).

Details to help identify the product.

Supplier running the recall

Holstens Pty Ltd

Who sold the product

Mainly hire companies and venues.

Dates available for sale

-

Where the product was sold

Nationally

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2017/16002 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.

Product questions

Speak to the Office of the Technical Regulator (SA) if you have a question about the reason the product is recalled or the hazards to consumers.