Product description
Part numbers ORC50 and ORC50Z batch numbers commencing with 148 to 157 inclusive purchased between 5 May 2003 to present. The part and batch numbers are stamped on the top face of the product.
See a list of details to help identify the product
Reason the product is recalled
Under certain circumstances a component failure may cause the coupling to part whilst towing.
The hazards to consumers
Coupling failure.
What consumers should do
Return the product immediately to the retailer or if purchase fitted to a trailer to their distributor for replacement. Customers can call (02) 9678 9036 between 9am - 5.30pm. All replacement and refitting if required will be free of charge.
Details to help identify the product
Supplier running the recall
Ark Engineering
Where the product was sold
Nationally
Responsible regulators
Regulators are established or appointed by government. They enforce regulations and rules.
Quote PRA number 2004/7162 when contacting a regulator about this recall.
Recall and remedy questions
Contact the Department of Infrastructure, Transport, Regional Development and Communications if you have:
- a question about the remedy being offered to you by the business that is responsible for managing this recall, or
- concerns about the way the business is managing this recall.
Find information on vehicle recalls and how to report a vehicle safety issue.
