PRA number
2014/14269
Published date
Product description
Heated Towel Rail
What are the defects?
Non-compliant construction. The product as constructed would not comply with the Australian electrical safety standard.
What are the hazards?
Risk of electric shock.
What should consumers do?
Consumers should:
• Immediately stop using the towel rail.
• Arrange an electrician to un-install the towel rail.
• Contact ozplaza.living to arrange for the towel rails to be collected and destroyed.
• All expenses will be covered by ozplaza.living.
Consumers can contact ozplaza.living via email cs@ozplaza-vic.com.au or on phone (03) 9376 0841 between 9am and 5pm, Monday to Friday except public holidays.
• Immediately stop using the towel rail.
• Arrange an electrician to un-install the towel rail.
• Contact ozplaza.living to arrange for the towel rails to be collected and destroyed.
• All expenses will be covered by ozplaza.living.
Consumers can contact ozplaza.living via email cs@ozplaza-vic.com.au or on phone (03) 9376 0841 between 9am and 5pm, Monday to Friday except public holidays.
Supplier
Traders who sold this product
Ozplaza.Living
Where the product was sold
Nationally
Dates available for sale
-
Recall advertisements and supporting documentation
Responsible regulator
Energy Safe (VIC) is the responsible regulator for this recall.
