Product description

Model Numbers TL1109, TL1112, TL1509EF, TL1512EB, and TL1512EF. Heatcraft Australia Pty Limited trading as "Kirby" has sold this product range since 1997. The product is generally installed in retail outlets over the entry/exit doors.

See a list of details to help identify the product.

Reason the product is recalled

A potential risk has been identified where there is a chance that the sheet metal casing of the product could become live in certain circumstances. Further, on some models the internal wiring uses green as primary colour to identify current carrying cable.

The hazards to consumers

Electric shock.

What consumers should do

Arrangements will be made with all identified owners for the units to be replaced, or for the safety risks to be rectified, at the Company's expense. If you have one of these units; have acquired and on-sold the unit; know the whereabouts of any such units please contact the supplier.

Details to help identify the product.

Supplier running the recall

Heatcraft Australia Pty Ltd

Where the product was sold

New South Wales
Northern Territory
Queensland
South Australia
Tasmania
Victoria

Responsible regulators

Regulators are established or appointed by government. They enforce regulations and rules.

Quote PRA number 2002/5695 when contacting a regulator about this recall.

Recall and remedy questions

Contact the Australian Competition and Consumer Commission if you have:

  • a question about the remedy being offered to you by the business that is responsible for managing this recall, or
  • concerns about the way the business is managing this recall.